Design your connection with our 100Mbps Fibre plan and we will automatically upgrade your speed to 300Mbps in the coming weeks.

Promotional Terms

Terms & Conditions

Orcon general competition terms and conditions

  • Orcon reserves the right to determine the prize in its absolute discretion.
  • The winner will be liable for all costs associated with the prize that exceed the base plan per month.
  • The Prize is subject to the standard terms and conditions of the Orcon Broadband service, available at the Broadband tab above.
  • Any failure by the winner to comply with these Prize rules or the General Terms may result in the prize being forfeit.

Orcon social media competition terms and conditions

By entering any of Orcon’s Facebook competitions or giveaways you are deemed to have agreed to these terms and conditions.

  • Your comment or entry must not contain any obscene or defamatory content. Orcon may remove any comments deemed inappropriate, offensive, or not in line with the spirit of the competition, that tampers with the entry process, or that fails to comply with these terms and conditions. The prize and start/finish dates for the competition will be clearly stated in the post.
  • Entries must be made within the specified start/finish dates. Orcon is not responsible for late, misdirected or failed entries due to equipment or user error. Winners will be contacted via Facebook. All reasonable attempts will be made to contact the winner. If the winner does not reply within 48 hours of being notified another winner may be drawn. Prizes are not redeemable for cash.
  • Entrants must live and have a residential address in New Zealand. Unless stated otherwise, an entrant does not have to be an Orcon customer to enter. Vocus Group employees and immediate family members are not eligible to enter. The competition winner’s name and basic details may be used for promotional purposes on Orcon social platforms.
  • The competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. You completely release Facebook from any and all liability associated with this competition.

ADSL / VSDL + UE Boom on 24-month contract

  • UE Boom offer only applies to new ADSL and VDSL connections and is valid for a limited time only on a 24-month contract.
  • Early termination fee of $250 applies.
  • This UE Boom offer is subject to change by Orcon without notice.
  • Not valid with any other offers.
  • UE Boom product will be shipped once a ADSL/VDSL connection is established.
  • ADSL/VDSL modem rental is included. Modem shipping fee of $14.95 applies.

Fibre + Apple TV 32gb (4th generation) on 24-month contract

  • Apple TV 32GB (4th Generation) Offer only applies to new Unlimited Fibre 100 and Fibre 200 connections and is valid for a limited time only on a 24 month contract.
  • Early termination fee of $250 applies.
  • This Apple TV offer is subject to change by Orcon without notice.
  • Not valid with any other offers.
  • Apple TV product will be shipped once a Fibre connection is established.
  • Fibre modem rental is included. Modem shipping fee of $14.95 applies.

Google Nest Wifi rental - existing customers

  • Google Nest Wifi (2-pack) has a $10.00 (incl. GST) monthly rental and Google Nest Wifi (3-pack) has a $15.00 (incl. GST) monthly rental
  • The promotion is valid for a limited time only and is subject to change by Orcon without notice and is not valid with any other offers.
  • Google Nest Wifi devices are owned by Orcon. You’ll need to return the Google Nest Wifi hardware if you no longer require Google Nest Wifi or cancel your broadband account. There is a $299.00 (incl. GST) non-return free for 2-pack hardware and a $399.00 (incl. GST) fee for 3-pack hardware.
  • If you wish to cancel your broadband account, you will need to return your Orcon Modem or Google Nest Wifi Router. These devices are owned by Orcon and is subject to a non-return fee of $100.00 (incl. GST) for the Orcon Modem or $150.00 (incl. GST) if you have a Google Nest Router.
  • Google Nest Wifi is for personal use only, and not to be used for any commercial purposes.
  • Orcon Standard Terms and Conditions apply.

Google Nest Wifi rental – New customer offer

  • Google Nest Wifi Router rental is included with your broadband plan on a 12-month contract for new Orcon customers that sign up on orcon.net.nz or call our inbound call centre.
  • The promotion is valid for a limited time only and is subject to change by Orcon without notice.
  • Google Nest Wifi Router is owned by Orcon and is subject to a non-return fee of $150.00 (incl. GST) should you wish to cancel your broadband account.
  • Google Nest Wifi (1-pack) has a $5.00 (incl. GST) monthly rental per unit. Renting two units has a $10.00 (incl GST) monthly rental and renting three units has a $15.00 (incl GST) monthly rental.
  • Google Nest Wifi devices are owned by Orcon. You’ll need to return the Google Nest Wifi hardware if you no longer require Google Nest Wifi or cancel your broadband account. There is a $150.00 (incl GST) for 1-pack hardware, $299.00 (incl. GST) non-return free for 2-pack hardware and a $399.00 (incl. GST) fee for 3-pack hardware.
  • Google Wifi is for personal use only, and not to be used for any commercial purposes.
  • Orcon Standard Terms and Conditions apply.

$100 Joining Credit

  • The promotion is valid for a limited time only, is subject to change by Orcon without notice and is not valid with any other offers.
  • Offer available to new customers only.
  • A minimum 12-month term applies for broadband.
  • $100 credit is applied to your account and will show as a credit on your first bill.
  • If you terminate or switch your broadband services during your contract, a $250 exit fee will apply.
  • Orcon Standard Terms and Conditions apply.
  • Free Modem rental is available with your broadband plan and subject to a non-return fee of $100.00 (incl. GST). Modem shipping fee of $14.95 (incl. GST) applies.
  • Offer not available with Fibre 4000
  • Services not available everywhere.

$200 Joining Credit

  • The promotion is valid for a limited time only, is subject to change by Orcon without notice and is not valid with any other offers.
  • Offer available to new customers only.
  • A minimum 12-month term applies for broadband.
  • $200 credit is applied to your account and will show as a credit on your first bill.
  • If you terminate or switch your broadband services during your contract, a $250 exit fee will apply. 
  • Orcon Standard Terms and Conditions apply.
  • Free Modem rental is available with your broadband plan and subject to a non-return fee of $100.00 (incl. GST). Modem shipping fee of $14.95 (incl. GST) applies.
  • Offer not available with Fibre 4000
  • Services not available everywhere.

$250 Joining Credit

  • The promotion is valid for a limited time only, is subject to change by Orcon without notice and is not valid with any other offers.
  • Offer available to new customers only.
  • A minimum 12-month term applies for broadband.
  • $250 credit is applied to your account and will show as a credit on your first bill.
  • If you terminate or switch your broadband services during your contract, a $250 exit fee will apply. 
  • Orcon Standard Terms and Conditions apply.
  • Free Modem rental is available with your broadband plan and subject to a non-return fee of $250.00 (incl. GST). Modem shipping fee of $14.95 (incl. GST) applies.
  • Offer not available with Fibre 4000
  • Services not available everywhere.

Orcon Business $200 Joining Credit

  • The promotion is valid for a limited time only, is subject to change by Orcon without notice and is not valid with any other offers.
  • Offer available to new customers only.
  • A minimum 12-month term applies for broadband.
  • $200 credit is applied to your account and will show as a credit on your first bill.
  • If you terminate or switch your broadband services during your contract, a $250 exit fee will apply. 
  • Orcon Standard Terms and Conditions apply.
  • Free Modem rental is included with your broadband plan and subject to a non-return fee of $200.00 (incl. GST). Modem shipping fee of $14.95 (incl. GST) applies.
  • Offer not available with Fibre 4000
  • Services not available everywhere.

Level Free Business Promotion

General

  • These terms apply to Orcon’s “Level Free” offer (Offer).
  • The Offer is available from 20 October until withdrawn by Orcon (Offer Period).
  • Orcon can withdraw or amend the Offer or Offer Period at any time.
  • The Offer is not available with any other new customer offers.
  • Orcon Broadband Terms & Conditions apply.
  • All amounts include GST.

Eligibility Criteria

  • The Offer is available to any new customer who: (Eligible Customer; you).
  • A new customer is someone who has not been an Orcon customer in the last 3 months. If you’ve been an Orcon customer in the last 3 months you’re not eligible for the Offer.
  • You do not need to sign up to a minimum term contract.
  • You’ll need to provide your New Zealand Business Number and confirm that you qualify for COVID Support during the sign up process.

The Offer

  • If you’re an Eligible Customer, the first six months’ base broadband charges for your Fibre Pro plan will be free. This will show as a $99.95/month credit on your account. You’re responsible for any charges on top of the base broadband plan charge.
  • After the first six months, you’ll need to pay $99.95/month for your Fibre Pro plan.

Hyperfibre upgrade

  • You may be able to upgrade from a Fibre Pro plan to a Hyperfibre plan (subject to Hyperfibre availability at your business address) by contacting customer service after you have signed up If you do, it’s important to know:
    • It could take a little while to get you hooked up to Hyperfibre.
    • Regardless of your connection, for the first six months you’ll receive a $99.95/month credit on your account – so while you’re on a Fibre Pro connection your base broadband charges will be free, and once you’re connected to Hyperfibre you’ll need to pay the difference between the monthly cost for Fibre Pro and your chosen Hyperfibre plan.
    • After the first six months, you’ll need to pay the monthly cost that was advertised (at the time you signed up) for your chosen Hyperfibre plan.
    • You’ll be charged a $199 Hyperfibre set up fee. Your local fibre company may need to install a new optical network terminal (ONT) that can support Hyperfibre speeds.
    • Your devices will need to support Hyperfibre speeds.
  • The Offer is not available on copper (ADSL/VDSL) plans or our 100Mbps Fibre plan.

Additional products & services

  • You can sign up for additional products and services (e.g. Wi-Fi Pro, Priority Support, 4G Backup, power and mobile), and will be charged for those products and services at the prices advertised during the sign up process. You can also take advantage of our 10% discount for bundling broadband and power – although for the first six months your broadband discount will be $0, i.e. 10% of free.

Other things to know

  • Fibre Pro is only available in fibre areas.
  • We can reject your application if we consider, acting reasonably, that you do not meet the Eligibility Criteria.
  • We will waive our standard $14.95 modem delivery fee for this Offer.
  • Non-standard install charges may apply. You’ll need to approve these before your order can continue.
  • If you choose to leave us after your free six months (we obviously hope you don’t), you’ll need to give the standard 30 days’ notice under our Broadband Terms & Conditions.