Design your connection with our 100Mbps Fibre plan and we will automatically upgrade your speed to 300Mbps in the coming weeks.

Contact us

Need a hand?

Our help desk is based here in New Zealand and our team are here to help via phone, email or chat.

Hours

Accounts team
9am - 7pm Monday - Friday
10am - 5pm Weekends

Technical team
8am - 8pm Monday - Friday
8am - 8pm Saturday
10am - 8pm Sunday & public holidays

Collections team
8:30am - 5pm Mon - Friday, excluding public holidays

Help

Technical Support - 0800 13 14 15

International - +64 9 929 0408

Business - 0800 70 10 50

Collections - 0800 13 30 30

Moving House - 0800 89 34 96

Sales - 0800 56 46 87

Postal

Postal address
Orcon
P.O. Box 302362
North Harbour
Auckland

Courier deliveries
Level 5, 34 Sale St
Auckland 1010
New Zealand

Additional Enquiries

Media queries
For media queries, please email mediaenquiries@vocusgroup.co.nz

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