The best way to get in touch is email – we answer them super-fast, and you don’t have to mess about on the phone. Please include some details (account number, phone number, email address, you get the drill) so we’ll be able to find your account and help even faster.
For general queries info@email.orcon.net.nz
For billing queries bills@email.orcon.net.nz
For technical queries support@email.orcon.net.nz
Contact Form
Hours
Accounts team
8.00AM - 8.00PM Monday - Friday
9.00AM - 8.00PM Saturday
10.00AM - 5.00PM Sunday and public holidays
Technical team
8.00AM - 10.00PM Monday - Friday
8.00AM - 8.00PM Saturday
10.00AM - 8.00PM Sunday and public holidays
Postal
Postal address
Orcon
P.O. Box 302362
North Harbour
Auckland
Courier deliveries
Level 2, 1 The Strand
Takapuna, Auckland 0622
New Zealand
Help Desk
Freephone 0800 13 14 15
International +64 9 444 4414
Credit Services 0800 13 30 30
Moving House 0800 89 34 96
Sign Up or Upgrade
0800 56 46 87
