Contact

 

 

 

Contact Feedback Support

 

 

Need a hand, got a question?

Our help desk is now based right here in New Zealand! All general accounts queries are taken by email – we answer them super-fast, and you don’t have to mess about on the phone. Please include some details (account number, phone number, email address, you get the drill) so we can find your account and help even faster. Technical queries are still taken by phone and don’t forget, you can do a bunch of handy things by logging into your My Orcon account online.

 

For general queries info@email.orcon.net.nz

For billing queries bills@email.orcon.net.nz

For technical queries support@email.orcon.net.nz

Contact Form

Hours

Accounts team

9.00AM - 7.00PM Monday - Friday
10.00AM - 5.00PM weekends and public holidays
 

Technical team

8.00AM - 10.00PM Monday - Friday
8.00AM - 8.00PM Saturday
10.00AM - 8.00PM Sunday and public holidays

Postal

Postal address

Orcon
P.O. Box 302362
North Harbour
Auckland

Courier deliveries

Level 2, 1 The Strand
Takapuna, Auckland 0622
New Zealand

Help Desk

Tech Support     0800 13 14 15 opt. 1
Move House      0800 13 14 15 opt. 2
Credit Services  0800 13 30 30

International      +64 9 444 4414

 

 

Sign Up or Upgrade 

0800 56 46 87

 

 

 

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For media queries, please email us at mediaenquiries@vocusgroup.co.nz