Network Status Updates

  • 17/05/16 09:32 AM Link between Hawera and New Plymouth is currently down (Resolved)

    ***Update 4:35PM - The fault has been resolved and services restored*** ***Update 3:25PM - Fault has been identified, and a restoration plan is been investigated. No ETR at this stage*** Some Fibre customers in the Mt Taranaki region may not be able to browse. This is currently under investigation by our Vendor, no ETR at this stage.

  • 13/05/16 02:53 PM Auckland Authentication Issue (Resolved)

    Some customers in Central and West Auckland may have lost Phone and Internet service, please reboot your modem to restore service.

  • 31/03/16 10:11 AM Increase in Phishing and Spoofing Emails

    We have noticed an increase in Phishing and Spoofing emails be received by our customers. We recommend that you don’t open any email attachments or click on any links from senders that you don’t know, and disregard emails from your own email address (spoofing).