Network Status Updates
29/01/16 09:05 AM
Some Orcon users are unable to use the internet currently (Resolved)
Some customers are unable to use the internet currently, engineers are investigating.
18/01/16 08:57 AM
Orcon voice subscribers are not subscribing (Resolved)
Early this morning Orcon Voice subscribers lost connection, Senior Voice Engineers are working to restore Voice services ASAP.
15/01/16 11:17 AM
Mount Eden exchange outage (Resolved)
Certain customers from the Mt Eden exchange may be experiencing loss of service from this morning. The issue has been identified and engineers are working on this. There is currently no known ETR at this time.
08/01/16 01:37 PM
Westpac Credit Card Issue (Resolved)
The issue that Westpac had with their Credit Cards not being able to be processed on Tuesday has been resolved. We will contact affected customers to advise we will attempt to take the payment again on Monday 11/01/16.
17/12/15 08:41 PM
DNS queries failing causing Browsing Issues (Resolved)
Some customers may be experiencing problems browsing due to a DoS attack on our nameservers. Systems engineers are currently investigating to determine source of these attacks.
- 19/11/15 10:29 AM **Resolved**Loss of PPP Auckland (Resolved)
- 17/11/15 02:17 PM Browsing issues (Resolved)
17/11/15 10:06 AM
Loss of Connectivity (Auckland Region) (Resolved)
Customers in the Auckland region may be experiencing loss of connectivity (no data/traffic). Our network engineers have been notified and this is currently being investigated.
14/10/15 09:08 AM
Unplanned Chorus Event - Damaged copper cable in Rotorua
Up to 1200 Customers may be experiencing a loss of services including 111s. Field technicians tending site have narrowed down the approximate location and are continuing to investigate repair.
- 30/09/15 02:29 PM Orcon sales line down