Network Status Updates
- 19/11/15 10:29 AM **Resolved**Loss of PPP Auckland (Resolved)
- 17/11/15 02:17 PM Browsing issues (Resolved)
17/11/15 10:06 AM
Loss of Connectivity (Auckland Region) (Resolved)
Customers in the Auckland region may be experiencing loss of connectivity (no data/traffic). Our network engineers have been notified and this is currently being investigated.
14/10/15 09:08 AM
Unplanned Chorus Event - Damaged copper cable in Rotorua
Up to 1200 Customers may be experiencing a loss of services including 111s. Field technicians tending site have narrowed down the approximate location and are continuing to investigate repair.
- 30/09/15 02:29 PM Orcon sales line down
28/09/15 09:28 AM
Orcon Residential Helpdesk was unavailable during the hours of 8am & 9am this morning. (Resolved)
Orcon Residential Helpdesk was unavailable during the hours of 8am & 9am this morning. During this time after hours message was playing.
15/09/15 09:17 AM
NDT LLU Orcon on Tauranga exchange
Orcon LLU customers on Tauranga exchange are experiencing no dial tone Engineers are currently investigating.
13/09/15 04:26 PM
Outage in Tauranga and Surrounding Areas (Resolved)
Customers in Tauranga may currently be experiencing loss of phone and broadband services. This is due to a power outage in the area - Engineers are investigating.
09/09/15 02:12 PM
Nelson Outage (LLU) (Resolved)
Some customers in the Nelson area may have lost Broadband service as a result of a momentary outage. This is now resolved but a modem restart may be required to restore service.
08/09/15 10:34 AM
Nationwide Data services degradation
09/09/15 21:40pm - Estimated restoration for this fibre cut is for Friday 11/09/2015 due to the complexity of work involved. A temporarily fibre link has been put in place for any impacted circuits until this is fully repaired. | 09/09/15 09:10 AM - This downtime has been attributed to a major fibre cut. Repairs have commenced as of yesterday (08/09/15) afternoon and these are ongoing. Further updates to follow as they become available. | 08/09/15 10:34 AM - A core network component experienced brief downtime as of 9:05am 08/09/2015. Some customers may have lost service briefly because of this.