FAQ: How and why should I do a ping test?

Doing ping tests is an important part of helping you (and us) to see where your connection might be having trouble. Knowing where it's slowing down is half the battle.

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About this article

Categories: Broadband, Troubleshooting Broadband,

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Network Status

14/04/15 10:29 am

Some Genius customers are experiencing Cant be called or cant call and No dial tone. Engineers are investigating, a reboot of the router should resolve the issue.