FAQ: How do I set up, update or change a credit card payment?

You can change your payment method for your account to credit card, or update your credit card details online.

We accept Visa, Visa Debit Card, Mastercard, American Express and Diners.

To change your payment method, or update your credit card details, please follow these simple steps:

  1. Log-in to the My Orcon section of the Orcon website using your Orcon username and password.
  2. On the left-hand menu under 'Billing', click on 'Change Payment Method'.
  3. Click on 'Change Method of Payment'.
  4. Select your card type from the menu, and enter the required details


To make a one-off payment via credit card you need to:

  1. Log into My Orcon
  2. Under Billing, click Pay Bill
  3. Enter the amount you want to pay, and click Proceed
  4. Enter your credit card details and press Submit to confirm payment

To learn more about My Orcon, please click here



Please note: When you register your credit card with us, a temporary $1 pre-authorisation hold is applied by our payment processing provider to ensure the credit card is valid. This hold is automatically reversed by your bank within a few days.

There is no charge against your account – but will temporarily reduce your available credit card balance by $1 for the period that the hold is in place.


About this article

Categories: Broadband, My Bill, My Account, My Bill,

If you have any further questions, or need a hand with anything, please contact our team.

Network Status

30/04/15 9:30 am

Some ADSL, VDSL & UFB services in the Hamilton, Dunedin, Whangarei and Auckland area affected