Our network is optimised for fibre. That means plenty of bandwidth, capacity, smart caching technology, and low lag. All with no data caps. They just don't make sense in a world of fibre and 4K Netflix.
Please try to give us at least 7 days' notice - there's a bit of work to do in the background.
In order to provide our customers with the best possible deals we are constantly looking for new offers. This means from time to time we retire old plans and when you move house these legacy plans may no longer be available.
Occasionally your phone number may have to change. Unfortunately numbers are not always transferrable to the new address and we may need to assign you a new home phone number.