Moving House
We’re here to help.

We know that you’ll have heaps to do, so we’d like to help. We won’t shift your couch, but our dedicated move team are here to help.


0800 13 14 15 opt. 2

Please try to give us at least 7 days notice.
If you agree to a new 12 month contract then we will cover your installation costs.

Our dedicated team
will be on hand to answer any questions you may have.

You can email the team anytime.

Or give them a call on 0800 13 14 15 opt. 2.

Monday to Friday
8.00AM to 9.00PM

Frequent Questions

Please try to give us at least 7 days' notice - there's a bit of work to do in the background.

In order to provide our customers with the best possible deals we are constantly looking for new offers. This means from time to time we retire old plans and when you move house these legacy plans may no longer be available.

Occasionally your phone number may have to change. Unfortunately numbers are not always transferrable to the new address and we may need to assign you a new home phone number.