Our help desk is now based right here in New Zealand! All general accounts queries are taken by email – we answer them super-fast, and you don’t have to mess about on the phone. Please include some details (account number, phone number, email address, you get the drill) so we can find your account and help even faster. Technical queries are still taken by phone and don’t forget, you can do a bunch of handy things by logging into your My Orcon account online.
For general queries info@email.orcon.net.nz
For billing queries bills@email.orcon.net.nz
For technical queries support@email.orcon.net.nz
Contact Form
Hours
Accounts team
9.00AM - 7.00PM Monday - Friday
10.00AM - 5.00PM weekends and public holidays
Technical team
8.00AM - 10.00PM Monday - Friday
8.00AM - 8.00PM Saturday
10.00AM - 8.00PM Sunday, Easter Saturday and public holidays
Postal
Postal address
Orcon
P.O. Box 302362
North Harbour
Auckland
Courier deliveries
Level 2, 1 The Strand
Takapuna, Auckland 0622
New Zealand
Help Desk
Tech Support 0800 13 14 15 opt. 1
Move House 0800 13 14 15 opt. 2
Collections 0800 13 30 30
International +64 9 929 0408
Sign Up or Upgrade
0800 56 46 87
Looking for Orcon Business, domain, or hosting support? Click here.
For media queries, please email us at mediaenquiries@vocusgroup.co.nz
