My Orcon Customer Zone

Webmail
My Orcon

Username

Password

Forgotten password?

Username

Password

Forgotten password?

ORCON SUPPORT

UFB

More

Other

Request Support

* Please Select

Support Category

Support Sub-Category

Have You Tried These Solutions?

Broadband Troubleshooting Guide I’ve set up my broadband but it’s not working, what do I do? Wireless troubleshooting guide

How do I reboot my modem/router? How and why should I do an isolation test? Account restrictions - why can’t I use my internet or make calls?

How can I troubleshoot my landline phone? How can I troubleshoot my Orcon Genius VOiP phone service? Account restrictions - why can’t I use my internet or make calls?

How do I set up and use my Orcon voicemail? How do I register and use the Genius Handset? How and why should I do an isolation test?

How do I change my spam filter settings? I have forgotten my username and/or password How do I set up email on my computer?

What do I do if I can’t send or receive email? How do I change and update my email password? How do I make sure I’m receiving important emails?

Modify your plan online Can I get more data or upgrade my plan?

Will I have to enter into a new contract if I change plans? How do I transfer my account to another name?

What methods can I use to pay my bill? How can I change my payment method?

How do I set up, update or change a credit card payment? How do I set up a direct debit

How can I view my bill and usage? I've paid my overdue account, but I still can't get online

How do I set up, update or change a credit card payment? What methods can I use to pay my bill?

What happens when I go over my data cap? How can I view my bill and usage?

When do I get my invoice? What does my bill look like? Why is my first bill higher than I expected?

Are You Getting?

Frequent Disconnections
Low Speed
Other Problem

Further Details

Customer Account

Orcon Username

Orcon Account Number

I don‘t know my account number

First Name

Last Name

Email

Word Verification

Type the characters you see in the image below

Note: Letters are not case-sensitive

CAPTCHA Image

[ Different Image ]

Submit >

21/05/13 8:31 am

There are no issues at this time