My Orcon
If you are having a problem with your Internet connection you may be asked by our support team to run a trace route. This video takes you through step by step how to do this on Microsoft Windows.
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Categories:
Broadband - Connection issues
Comments
Duncan Blair - Orcon
7 January 2009 - 5:12 pm
You are absolutely right Enkie (I am one of the many Mac users). Mac specific videos are on the way.
Nick Stevens
9 January 2009 - 5:18 pm
In vista you can type “command” into the search box in the start menu to find the command prompt.
Alternatively holding down the Windows key (flag) and pressing “R” will open the run prompt as shown in the video so you can type in cmd.
You can also find the command prompt in Vista by clicking on the Start menu and going into All Programs and then Accessories.
Walshmaine
9 January 2009 - 10:33 pm
for mac users (10.4 & 10.5), look on your Utilities folder (click Go, select Utilities) and then select Network Utility. It is much easier to do this on a Mac than a PC
Chilling_Silence
10 March 2009 - 9:00 pm
Not the best example I thought. The video content was good, but show it going to somewhere like TradeMe.co.nz which has less than half the hops.
Jason
26 March 2009 - 3:01 pm
>>It is much easier to do this on a Mac than a PC
So many times have I heard this:
“It’s easier on a Mac!”
Anyone using Ubuntu (Gnome) would probably know how anyway, but here it is anyway (I have to make this post justified somehow).
System > Administration > Network Tools
or
Alt+F2 > type “gnome-nettool”
Leave a comment
Enkie Ahlers
7 January 2009 - 2:01 pm
Many people use Mac computers. It would be helpful if you could also give videos showing how to run trace routes and all other tests using a Mac. Thanks