http://www.orcon.net.nz/support/network_status Displays the Orcon network status updates en Orcon Internet Ltd. Copyright 2010 2010-03-19T23:54:04+00:00 http://www.orcon.net.nz/support/network_status http://www.orcon.net.nz/support/network_status#When:23:54:04Z An unscheduled outage to Name server 1 occurred earlier this morning causing access issues to several services. AFFECTED CUSTOMERS/SERVICES: KOL and Orcon mail. Limited internet connectivity. SYMPTOMS: Unable to access some services. DURATION: 36 minutes. 2010-03-19T23:54:04+00:00 support@orcon.net.nz (Orcon Internet Ltd.) http://www.orcon.net.nz/support/network_status http://www.orcon.net.nz/support/network_status#When:20:03:22Z We would like to advise customers of a new phishing attempt brought to our attention this morning. As always, we would never request security information such as your Username or Password. If you have received this email and either given your account details or followed the link, please log in to your online account via the frontpage and change your password. We then recommend a virus scan of your computer to eliminate any virus threats:   Dear Orcon Subscriber, This message is from Orcon Customer Support Team to all our E-Mailaccount owners. We are currently upgrading our E-Mail Accounts database our New F-Secure HTK4S Anti-Virus / Anti-Spam 2010 version and also deleting all in-active Orcon E-Mail accounts to create more space for new E-Mail account suscriber. In other for your account not to be suspended or deleted, you will have to confirm your E-Mail account details by providing the information below. Your account details will be encrypted with STkC 512bit encryption technology. CONFIRM YOUR E-MAIL ACCOUNT FIRST NAME:............................................... LAST NAME:................................................ E-MAIL ADDRESS….................................... E-MAIL PASSWORD:................................... LOCATION:.................................................. TELEPHONE:.............................................. NOTE: You will be sent a new confirmation alphanumerical password which will be valid during this period and can be changed after the process. We are very sorry for any inconveniences this might have caused you. Thanks for your understanding, Orcon Support Service Team. ©2010 Orcon Internet Limited All Rights Reserved.   2010-03-03T20:03:22+00:00 support@orcon.net.nz (Orcon Internet Ltd.) http://www.orcon.net.nz/support/network_status http://www.orcon.net.nz/support/network_status#When:22:18:38Z The areas affected are: Massey, Te Atutu, Avondale, Glenfield, New Lynn, Titirangi, Three Kings, Mount Albert, Onehunga, Waiuku, Pukekohe, Manukau, Pakuranga, Tamiki, Glendowie, St Helliers, Devonport, Manurewa, Papakura. This now appears to be resolved. If you are having trouble getting access to the Internet restart your router in the first instance. If you continue to experience issues please contact us. 2010-03-01T22:18:38+00:00 support@orcon.net.nz (Orcon Internet Ltd.) http://www.orcon.net.nz/support/network_status http://www.orcon.net.nz/support/network_status#When:20:47:35Z A network fault on the 111 emergency network at around 3.30am this morning meant that emergency calls in the Auckland region were unable to be connected. This has now been resolved across most of Auckland, although customers in West Auckland may still be experiencing issues. We will update you as soon as we know more. If you are having an issue calling 111 please use (09) 571 2800. 2010-02-25T20:47:35+00:00 support@orcon.net.nz (Orcon Internet Ltd.) http://www.orcon.net.nz/support/network_status http://www.orcon.net.nz/support/network_status#When:03:29:21Z Recently there has been an increase in the number of fraudulent hacking attempts made on unsecured PBX’s in New Zealand businesses. You should talk to your PBX provider to ensure that yours is secured. Most PBX maintenance contracts include provision for a ‘fraud/audit’ service. Please also keep an eye on your account for any unusual activity or calling patterns on your account. 2010-02-24T03:29:21+00:00 support@orcon.net.nz (Orcon Internet Ltd.) http://www.orcon.net.nz/support/network_status http://www.orcon.net.nz/support/network_status#When:21:53:07Z We have recently noticed several attempted phishing scams directed at our customers. These are emails sent by malicious groups or individuals (often pretending to be from Orcon) to our customers attempting to obtain sensitive account information such as usernames and passwords. We do everything that we can to block these once they are identified, but it is important that you are aware that we will never ask for your account information via email. If you receive an email asking for details about your account DO NOT reply to it. Delete the email immediately. 2010-02-23T21:53:07+00:00 support@orcon.net.nz (Orcon Internet Ltd.) http://www.orcon.net.nz/support/network_status http://www.orcon.net.nz/support/network_status#When:00:41:59Z There is currently a delay of approximately 15 hours in processing data usage on Orcon@Home broadband connections. This may mean that your total data usage is higher than what is currently displayed. We anticipated that this back log will be cleared over the coming 8 hours, and so expect the usage meter to be accurate around 9pm tonight. 2010-02-23T00:41:59+00:00 support@orcon.net.nz (Orcon Internet Ltd.) http://www.orcon.net.nz/support/network_status http://www.orcon.net.nz/support/network_status#When:20:36:50Z Please be advised that due to a Network Fault your services will be offline for approximately 10 minutes this morning. Please turn your router off and on to restart your Broadband services. The following Exchanges are affected: Wellington, Glenfield, Mt. Albert, Ellerslie, Airdale, Remuera, Takapuna, Ponsonby, Birkenhead, Brownsbay, Blockhouse Bay, Papatoetoe, Howick, Mt.Eden, AUT-uni PPPoE connections and Infinite PPPoE connections. Our sincere apologies for this break in your services. 2010-02-11T20:36:50+00:00 support@orcon.net.nz (Orcon Internet Ltd.) http://www.orcon.net.nz/support/network_status http://www.orcon.net.nz/support/network_status#When:00:18:17Z Due to a Telecom cable cut, we are currently experiencing an unplanned outage for some customers connected to the Ellerslie exchange, both voice and Broadband services are affected. Technicians are working on this and services should be graudally restored over the next 48 hours. We apologise for any inconvenience this may cause. 2009-12-11T00:18:17+00:00 support@orcon.net.nz (Orcon Internet Ltd.) http://www.orcon.net.nz/support/network_status http://www.orcon.net.nz/support/network_status#When:02:19:31Z We recently experienced an outage which affected Orcon customers ability to view international websites. Our technicians have now resolved this, you may need to reboot your router to resolve this issue. We apologise for any inconvenience and thank you for your patience. 2009-11-12T02:19:31+00:00 support@orcon.net.nz (Orcon Internet Ltd.)