FAQ: I want to change the broadband plan I am on, how do I do that?

You can change the Orcon Broadband plan by visiting http://www.orcon.net.nz/home/.

From there, you then choose which plan you want and walk your way through the steps, and you’re away laughing!

After you have placed your order you will receive an email from our provisioning team with the expected date on which your plan change will take effect.

If you want to change your service features or add or subtract data, you can use our online tool.

Just head to the ‘support’ section, then click ‘change my plan’.

Log in, and you’ll see the plan you currently have.

Then, just add, subtract, or change whatever you like, and you can place the change order from the tool. Easy!

Plan changes take effect from your next billing cycle.