Our unlimited data plans allow you to download and upload without incurring any charges for excess usage or overage, pretty sweet.

However, there are a couple of technical things to bear in mind that help us make sure that all users are able to get a fair and fun experience out of their connection.

To make sure that people who are downloading heaps don’t adversely affect our fixed data plan customers we have two ‘pools’ of bandwidth. One for the people on the unlimited plan, one for all the rest.  We have based the size of these “pools” on estimated average customer usage.
So if people on the unlimited plans start downloading more than we expect (especially during busy times like in the evening), all people in the unlimited pool may see speeds drop temporarily. This is done so that the usage by customers on unlimited plans doesn’t affect the speed and network performance of customers on fixed data plans.

We also have a ‘fair use’ policy which explains how we manage heavy users whose use impacts others. Please take a look.

In short – the unlimited data plan is designed so you can get the most out of the internet – without being worried about a scary bill

All the terms and conditions can be found here.

Enjoy!