If you are unable to log into your Modem via the IP address, a factory reset can change the password back to the default.
A factory reset changes all the settings in your modem back to the way they were straight from the factory.
If you're having connection problems, this eliminates the possibility that there are settings which are preventing the modem from making a connection, or that the modem has simply encountered a quirk which needs to be ironed out
Please note that this resets ALL modem settings – this includes your wireless network settings (name & password), or any special settings such as port forwarding. Please take note of these so you can re-enter them once the reset has been completed.
If you need to download a copy of your modem installation guide to set up your again after it has been reset, do so now. Click here
Hard Reset to Factory Defaults
NOTE: If you have a Wireless connection set up on your Modem you will have to set it up again and enter a new Security Key/Wireless Password since the reset would have wiped any saved settings on the Modem.
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Categories: Wireless, Troubleshooting Wireless, Modems + Routers, Broadband, Troubleshooting Broadband,