Search the Knowledge base

Loading

Your invoice articles

Date

FAQ: Don’t miss our important emails

Add Orcon to your "Safe Senders" list

Categories: Billing and account - Your invoice - Troubleshooting - Troubleshooting email - Product details - Email

24/1/12

FAQ: Why is my first bill higher than I expected?

Your first bill may be higher than expected because you will be invoiced from the day your services go live until the 22nd of the month and then for a month in advance. This will bring you in line with our monthly billing cycle (23rd - 22nd monthly). DON’T PANIC. You haven’t been billed twice. Just remember, billing is done on the 23rd of each month & base charges are billed 1 month in advance. Hopefully it will all make perfect sense.

Categories: Billing and account - Your invoice

28/7/11

FAQ: When will I receive my bill?

Orcon invoices are generated and sent out by email on the 23rd of each month. We'll send your bill to the email address you chose when you joined up, unless you specifically asked for a paper bill. This address is often .(JavaScript must be enabled to view this email address), unless you selected another one when you joined us.

Categories: Billing and account - Your invoice

28/7/11

FAQ: Your invoice

We will email you an invoice each month. The statement and invoice are now included as a pdf attachment on your email, so you no longer have to log in to your account online to download it. Just click on the link to view it.

Categories: Billing and account - Your invoice

28/7/11

Network Status

17/05/12 10:39 am

Spam / Phishing emails