Search the Knowledge base

Loading

Troubleshooting phone articles

Date

FAQ: What’s my voicemail PIN?

You will have selected a voicemail PIN during the sign-up process. But, if you have forgotten it, no worries, log into My Orcon, select ‘Voice Service Settings’ and it’s listed here.

Categories: Setting up - Setting up Genius - Troubleshooting - Troubleshooting phone

6/9/11

FAQ: Support videos

Support videos

Categories: Troubleshooting - Troubleshooting Genius - Troubleshooting Broadband - Troubleshooting Dial-Up - Troubleshooting email - Troubleshooting mobile - Troubleshooting phone

23/8/11

FAQ: Dealing with Nuisance Calls

If you have received a call of a serious nature, such as a threatening, abusive, or obscene telephone call, you should contact your local Police Station for advice. Such calls could be considered a criminal offence.

Categories: Troubleshooting - Troubleshooting phone

28/7/11

FAQ: Phone Troubleshooting

To troubleshoot your phone, please perform an isolation test (link). If this does not resolve the issue then please lodge a fault as we will need to investigate further.

Categories: Troubleshooting - Troubleshooting phone

28/7/11

Network Status

17/05/12 10:39 am

Spam / Phishing emails