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Troubleshooting Phone articles

  • FAQ: How can I troubleshoot my landline phone?

    If you're an Orcon customer using a traditional home phone service (i.e. not Orcon Genius), the steps included in this guide will be able to help if you're experiencing problems with your home phone service.

    Categories: Phone - Troubleshooting Phone -

  • FAQ: How can I troubleshoot my Orcon Genius VOiP phone service?

    If you're an Orcon Genius customer, and you're unable to make or receive calls, or if you're suffering from a noisy line, static or echos, try the steps included here. If you follow this guide you'll be able to easily resolve most of these problems.

    Categories: Orcon Genius - Troubleshooting Genius - Phone - Troubleshooting Phone -

  • FAQ: I've paid my overdue account, but I still can't get online

    If you've paid your overdue bill in order to lift an account restriction, you need to restart your modem before the change will take effect.

    Categories: Broadband - Troubleshooting Broadband - My Bill - My Account - My Bill - My Contract - Phone - Troubleshooting Phone -

  • FAQ: What does the Orcon helpdesk support?

    A list of applications, browsers and the like that the Orcon helpdesk supports.

    Categories: Email - Troubleshooting Email - Wireless - Troubleshooting Wireless - Broadband - Troubleshooting Broadband - Orcon Genius - Troubleshooting Genius - Phone - Troubleshooting Phone -

  • FAQ: What happens to the Orcon Genius phone if there is a power outage, or my modem has a fault?

    Your phone will stop working as it relies on the modem in order to make and receive calls. If you need your phone to keep working in the event of a power outage, Orcon Genius is probably not the right product for you. Take a look at our Orcon@Home plans instead.

    Categories: Orcon Genius - Orcon Genius - General Info - Troubleshooting Genius - Phone - Troubleshooting Phone -

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