If you're having problems with your wireless network, going through the steps contained in this guide will help solve most common problems. Try it out!
Categories: Wireless - Troubleshooting Wireless - Orcon Genius - Troubleshooting Genius -
If you're having problems with your broadband such as slow speeds, frequent disconnections, prolonged disconnections or anything else, check out this guide. It will run you through a few steps that will solve most problems and get you up and running!
Categories: Broadband - Troubleshooting Broadband - Orcon Genius - Troubleshooting Genius -
The purpose of an isolation test is to give an indication whether or not a fault or connection problem you're experiencing is being caused by equipment or wiring in your own home.
Categories: Wireless - Troubleshooting Wireless - Broadband - Troubleshooting Broadband - Orcon Genius - Troubleshooting Genius -
If you're an Orcon Genius customer, and you're unable to make or receive calls, or if you're suffering from a noisy line, static or echos, try the steps included here. If you follow this guide you'll be able to easily resolve most of these problems.
Categories: Orcon Genius - Troubleshooting Genius - Phone - Troubleshooting Phone -
A list of applications, browsers and the like that the Orcon helpdesk supports.
Categories: Email - Troubleshooting Email - Wireless - Troubleshooting Wireless - Broadband - Troubleshooting Broadband - Orcon Genius - Troubleshooting Genius - Phone - Troubleshooting Phone -
If your internet or calling stops working the first thing to try is to reset your Orcon Genius. Follow these simple steps.
Categories: Wireless - Modems + Routers - Orcon Genius - Troubleshooting Genius -
Downloadable modem installation guides
Categories: Wireless - Setting Up Wireless - Troubleshooting Wireless - Broadband - Setting Up Broadband - Troubleshooting Broadband - Orcon Genius - Setting Up Genius - Troubleshooting Genius -
Your phone will stop working as it relies on the modem in order to make and receive calls. If you need your phone to keep working in the event of a power outage, Orcon Genius is probably not the right product for you. Take a look at our Orcon@Home plans instead.
Categories: Orcon Genius - Orcon Genius - General Info - Troubleshooting Genius - Phone - Troubleshooting Phone -
