Search the Knowledge base

Loading

Troubleshooting email articles

	Date
FAQ: Don’t miss our important emails Add Orcon to your "Safe Senders" list Categories: Billing and account - Your invoice - Troubleshooting - Troubleshooting email - Product details - Email	24/1/12
FAQ: How important is it to have a secure email password? In a nutshell, very. Categories: Setting up - Setting up email - Troubleshooting - Troubleshooting email - Product details - Email	24/11/11
FAQ: What does the Orcon helpdesk support? A list of applications, browsers and the like that the Orcon helpdesk supports. Categories: Setting up - Troubleshooting - Troubleshooting Genius - Troubleshooting Broadband - Troubleshooting Dial-Up - Troubleshooting email	12/9/11
FAQ: Support videos Support videos Categories: Troubleshooting - Troubleshooting Genius - Troubleshooting Broadband - Troubleshooting Dial-Up - Troubleshooting email - Troubleshooting mobile - Troubleshooting phone	23/8/11
FAQ: I cannot receive email If your Email account has been set up correctly (you can view Email Setup here http://www.orcon.net.nz/support/gfaq_page/setting_up_email) then it is possible you have a Firewall blocking your Incoming mail. Categories: Troubleshooting - Troubleshooting email	29/7/11
FAQ: I’m receiving email but can’t send If you can receive but not send email, the two most likely sources of the problem are firewalls and antivirus software. Categories: Troubleshooting - Troubleshooting email	29/7/11
FAQ: Email causing disconnections If you are sending or receiving a large email (eg. over 2000KB) using a Dialup connection you may find that your connection drops out after a period of time. Categories: Troubleshooting - Troubleshooting email	29/7/11
FAQ: Spam settings Training the Orcon mail service to recognise spam Categories: Troubleshooting - Troubleshooting email	29/7/11
FAQ: I cannot receive email If your Email account has been set up correctly (you can view Email Setup here [[LINK TO EMAIL SETUP INSTRUCTIONS]] then it is possible you have a Firewall blocking your Incoming mail. Categories: Troubleshooting - Troubleshooting email	28/7/11

17/05/12 10:39 am

Spam / Phishing emails

Customer Support

Ben Cook, Customer Experience Specialist

Talk To Us Now