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Setting Up Broadband articles

  • FAQ: How do I set up my (non-Genius) broadband?

    Setting up your broadband may seem daunting, but these basic instructions can help guide you through the process to make it easy as!

    Categories: Broadband - Setting Up Broadband -

  • FAQ: How can I maximise my broadband speed?

    The quality of your broadband connection is affected by a number of factors both inside and outside your home. Here's what you can do to make sure you're getting the most out of your broadband!

    Categories: Broadband - Setting Up Broadband - Troubleshooting Broadband -

  • FAQ: I've set up my broadband but it's not working, what do I do?

    If you're trying to set up your broadband but it's not working yet, see what you should do next.

    Categories: Broadband - Setting Up Broadband - Troubleshooting Broadband -

  • FAQ: How do I know when I can set up my broadband?

    Once we've completed your new connection from our end, we'll send you a text message telling you your connection is active. Then you can go ahead and set up your broadband.

    Categories: Broadband - Setting Up Broadband -

  • FAQ: How do I change my Orcon Broadband password?

    You may want to change your Orcon broadband password from time to time, it's a great way to help keep your internet account and connection secure.

    Categories: Broadband - Setting Up Broadband - My Account - My Account - Using My Orcon - My Contract -

  • FAQ: How can I stay secure and virus-free while using my internet connection?

    It's important to make sure your personal information, data and internet connection is safe for you and your family to use. We advise following the steps contained in this page to help make sure nothing nasty happens.

    Categories: Wireless - Setting Up Wireless - Changing Wireless Settings - Troubleshooting Wireless - Broadband - Setting Up Broadband - Troubleshooting Broadband -

  • FAQ: How do I update the username and password in my modem?

    If you've changed your password, performed a factory reset or you have a new modem, you'll need to re-enter your username and password so you can connect to the internet.

    Categories: Wireless - Setting Up Wireless - Modems + Routers - Broadband - Setting Up Broadband -

  • FAQ: Downloadable modem installation guides

    Downloadable modem installation guides

    Categories: Wireless - Setting Up Wireless - Troubleshooting Wireless - Broadband - Setting Up Broadband - Troubleshooting Broadband - Orcon Genius - Setting Up Genius - Troubleshooting Genius -

  • FAQ: What do I use my username and password for?

    You need these to connect your modem to our broadband network and to log in athttp://www.orcon.net.nz/my_account to check your usage, billing information etc. Keep them in a safe place.

    Categories: Wireless - Broadband - Setting Up Broadband - My Account - Using My Orcon - My Contract -

Network Status

20/06/13 10:07 am

Some Voice customers (POTS and SIP) are currently experiencing inbound and outbound calling issues.