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FAQ: How does Orcon Hosted Exchange work? Orcon Hosted Exchange works by storing all of your email, calendar, tasks and contacts information on our secure servers, which you can then access from any computer or PDA that has Internet capabilities. We use the highly stable Microsoft Exchange platform, which makes it a reliable system that you can trust. Categories: Product details - Hosting	28/7/11
FAQ: How is Hosted Exchange different from POP email from my ISP? Orcon Hosted Exchange has a lot more functionality than standard POP email. Unique features include: • The ability to access email and calendar functions anywhere there is an internet connection making working on the road or out of the office easier. • Shared calendar and emails for increased collaboration and efficiency. • Higher support levels and grade of service – This is a business grade product. • Higher level of Security - Data is stored on Orcon's servers, rather than just your local PC, safeguarding against loss of information. Categories: Product details - Hosting	28/7/11
FAQ: Who is Orcon Hosted Exchange suitable for? Orcon Hosted Exchange is suitable for any sized business. As the system is completely scalable you can predict the costs on a per-employee basis. This takes the headache out of planning in-house mail server solutions, or outsourcing which can have snowballing costs. Categories: Product details - Hosting	28/7/11
FAQ: What is Orcon Hosted Exchange? Orcon Hosted Exchange is a powerful mail device that allows access to email, calendar, tasks and contacts from anywhere in the world. Anywhere you have an Internet connection you can access the most up to date email and calendar information via Outlook Web Access. Categories: Product details - Hosting	28/7/11
FAQ: Ethernet services For Ethernet services, please contact the business support team Categories: Product details - Hosting	28/7/11
FAQ: Do you back up the Cloud servers? We do not backup the Orcon Cloud servers. Categories: Product details - Hosting	28/7/11
FAQ: How much space does each server come with? All servers come with a minimum of 15GB of disk allocated. If you require more space you can add Cloud files to your server for off server storage. Categories: Product details - Hosting	28/7/11
FAQ: How long before I can use my server? The server is provisioned almost instantly. Once it’s provisioned, it only needs to boot and then you can get access to it via the VNC interface, or you can shell directly to it. Categories: Product details - Hosting	28/7/11
FAQ: Can I automatically turn the server on or off? Using the power schedule tools provided, you can turn on or off your server to your own schedule. You can also request the system to notify you via e-mail when these actions occur as a success or failure. Categories: Product details - Hosting	28/7/11
FAQ: How is Cloud Computer use billed? We bill on a per hour basis for each of the components you are using. Usage is rounded up to the nearest hour. Categories: Product details - Hosting	28/7/11
FAQ: What does standby mean? Depending on your use for a Cloud computer, you might find that you don't actually need to have it running at all times. That’s the major benefit of Orcon’s Cloud computing - you don't pay for a server 24/7 if you’re not using it! Categories: Product details - Hosting	28/7/11
FAQ: What can I do with my Cloud computer? A Cloud computer is the same as any other server you might want to use. You could use it simply as a web server, mail server, LAMP server or DB server. The difference is that you only pay for your usage. Categories: Product details - Hosting	28/7/11
FAQ: How long does it take for an Orcon Cloud to become available? They’re available as soon as you configure your Cloud. Each update you make is also comes into effect immediately. Charging starts as soon as you activate your Cloud but when you put your cloud into standby mode the charges reduce. Categories: Product details - Hosting	28/7/11
FAQ: What is Cloud Computing? Cloud computing or ‘utility computing’ is a new model of server leasing which allows you to only use what you use. You can configure a computer to specifically meet your CPU/RAM/storage needs and then use it when you need it. As always, your experience with Orcon is no-term. Categories: Product details - Hosting	28/7/11
FAQ: What are the webhosting settings? Unix Hosting • IP Address: 219.88.240.130 (for A records on your domain) • FTP Host: yourdomain.co.nz • FTP Username: yourdomain.co.nz/orcon_username • FTP Password: standard Orcon password • Root Directory: /htdocs Prohost Windows • IP Address: 60.234.4.3 • FTP Host: 60.234.4.5 • FTP Username: Separate from your Orcon username so may differ • FTP Password: Relates to specific Prohost username Categories: Product details - Hosting	28/7/11
FAQ: How do I view my webstats? In order to view the webstats for your Orcon hosted website go to URL: http://www.your-domain.co.nz/webstats (with your-domain.co.nz replaced with your domain name). Categories: Product details - Hosting	28/7/11
FAQ: What happens if there is a problem with my website? You have access to our Corporate Support staff to help resolve any problems with the hosting of your website. You can contact them on 0800 13 14 15 option 2. Categories: Product details - Hosting	28/7/11
FAQ: I was an iSERVE hosting customer, where can I check my hosting statistics? If you were an iSERVE hosting customer you can still check your hosting statistics by visiting http://stats.iserve.net.nz/yourdomain Categories: Product details - Hosting	28/7/11

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