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| Date | |
|---|---|
FAQ: Don’t miss our important emailsAdd Orcon to your "Safe Senders" list Categories: Billing and account - Your invoice - Troubleshooting - Troubleshooting email - Product details - Email |
24/1/12 |
FAQ: How To Do A Ping Test On Windows 7 and VistaHow To Do A Ping Test On Windows 7 and Vista Categories: Troubleshooting - Troubleshooting Broadband |
9/1/12 |
FAQ: Can I change my account password?You sure can! Categories: Billing and account - Managing your account online |
15/12/11 |
FAQ: Is my IP address Static or Dynamic?Your IP address is dynamic. Which means that you can be assigned a new IP address at any time. Categories: Product details - Our network |
29/11/11 |
FAQ: How important is it to have a secure email password?In a nutshell, very. Categories: Setting up - Setting up email - Troubleshooting - Troubleshooting email - Product details - Email |
24/11/11 |
FAQ: Paying via Credit CardFrom mid-November 2011, you'll be able to log into My Orcon and pay by credit card. Categories: Billing and account - Making a payment |
9/11/11 |
FAQ: What is a port waiter?In a small percentage of cases, ISPs sign up new customers, or go to move an existing customer to a new address, only to find they can’t complete the order because of something called ‘port waiting’, or ‘port waiter’. Categories: Troubleshooting - Troubleshooting Broadband - Product details - Our network |
8/11/11 |
FAQ: Important O Zone info about SteamImportant note about downloading games from Steam: Categories: Product details - Ozone |
7/11/11 |
FAQ: What's your courier fee for sending out a modem?We charge $9.95 when we send you out a modem. Categories: Setting up - Setting up Genius - Setting up Broadband - Mobile - Product details - Orcon Genius - Mobile |
26/10/11 |
FAQ: New toll rates from November 23Our toll rates are changing for 14 countries from November 23, 2011 Categories: Product details - Phone |
20/10/11 |
FAQ: MOVING INTERNET CONNECTIONS TO ORCON WITH MAIL SERVER /MTA (MAIL TRANFER AGENT) ON A CONNECTIONWhen a customer hosts their own mail server/MTA (Mail Transfer Agent) on their own connection, there’s a few steps that should be followed prior to making any big connection changes. Categories: Setting up - Domains - Hosting |
5/10/11 |
FAQ: Migrating to Hosted Exchange - Step 3: Importing your backed up your emailPart three of the tutorial shows you how to import your backed up email. Categories: Setting up - Hosting |
22/9/11 |
FAQ: Migrating to Hosted Exchange - Step 2: Synchronizing with Exchange ServerThe second part of the tutorial shows you how to synchronize with our exchange servers. Categories: Setting up - Hosting |
22/9/11 |
FAQ: Migrating to Hosted Exchange - Step 1: Exporting and backing up your emailThe first step is to export your existing email that you would like on your new account to our servers. You do this by exporting to a backup. This tutorial shows you how. Categories: Setting up - Hosting |
22/9/11 |
FAQ: Upgrade to Hosted Exchange 2007How to upgrade your account to Hosted Exchange 2007. Categories: Setting up - Hosting |
22/9/11 |
FAQ: Setting up Hosted Exchange on your iPhoneHow to set up Hosted Exchange on your Apple iPhone. Categories: Setting up - Phone - Hosting |
22/9/11 |
FAQ: Data allowance during your first month or switching to Genius.If you have just signed up to Orcon, or have moved to Orcon Genius from an existing Orcon plan, firstly - awesome! Secondly, please be aware that your new data cap will be pro-rated. Categories: Billing and account - Making a payment - Setting up - Setting up Genius - Setting up Broadband - Product details - Orcon Genius |
13/9/11 |
FAQ: What does the Orcon helpdesk support?A list of applications, browsers and the like that the Orcon helpdesk supports. Categories: Setting up - Troubleshooting - Troubleshooting Genius - Troubleshooting Broadband - Troubleshooting Dial-Up - Troubleshooting email |
12/9/11 |
FAQ: Important note: calling within your local areaIf you are calling a landline within your local calling area, please make sure you do not include the prefix - i.e. 09. Categories: Product details - Phone |
8/9/11 |
FAQ: How do I access voicemail on my mobile?To access your voicemail dial 230 from your mobile (20 cents per call) or 020 1230123 from another phone (standard calling charges apply). Categories: Setting up - Mobile - Product details - Mobile |
6/9/11 |
FAQ: What’s my voicemail PIN?You will have selected a voicemail PIN during the sign-up process. But, if you have forgotten it, no worries, log into My Orcon, select ‘Voice Service Settings’ and it’s listed here. Categories: Setting up - Setting up Genius - Troubleshooting - Troubleshooting phone |
6/9/11 |
FAQ: Support videosSupport videos Categories: Troubleshooting - Troubleshooting Genius - Troubleshooting Broadband - Troubleshooting Dial-Up - Troubleshooting email - Troubleshooting mobile - Troubleshooting phone |
23/8/11 |
FAQ: How to change your modem passwordHow to change your modem password Categories: Troubleshooting - Troubleshooting Broadband |
19/8/11 |
FAQ: How do I reset my Orcon Genius modem?If your internet or calling stops working the first thing to try is to reset your Orcon Genius. Follow these simple steps. Categories: Troubleshooting - Troubleshooting Genius |
12/8/11 |
FAQ: Setting up MMS and PXTSetting up MMS and PXT Categories: Setting up - Mobile |
8/8/11 |
FAQ: Orcon Genius handset guideOrcon Genius handset guide Categories: Setting up - Setting up Genius - Phone - Product details - Orcon Genius |
4/8/11 |
FAQ: How do I enable data services on my mobile?How do I enable data services on my mobile? Categories: Setting up - Mobile - Product details - Mobile |
4/8/11 |
FAQ: Setting up wirelessSetting up wireless Categories: Setting up - Setting up a wireless network |
1/8/11 |
FAQ: How do I know when Orcon Genius is ready to use?You’ll get an email from us ahead of time telling you the day your service will be activated. On the day, you’ll get another email when it’s done. You’ll also notice that you lose dial tone on your home phone, meaning it’s time to set up your Orcon Genius and move your phone over to IP. Categories: Setting up - Setting up Genius |
1/8/11 |
FAQ: How easy is it to set up?We think Orcon Genius is as simple as it gets. Follow the instructions that come with the box just to plug the cables into the right places, flick the power on and everything else is done for you. You’ll be browsing the web and making VoIP phone calls in minutes. Categories: Setting up - Setting up Genius |
1/8/11 |
FAQ: Do I need to have my computer switched on in order to make calls on Orcon Genius?No, that’s what’s genius about it. When your phone is plugged in to Orcon Genius it will work exactly as it does today. Categories: Setting up - Setting up Genius |
1/8/11 |
FAQ: I cannot receive emailIf your Email account has been set up correctly (you can view Email Setup here http://www.orcon.net.nz/support/gfaq_page/setting_up_email) then it is possible you have a Firewall blocking your Incoming mail. Categories: Troubleshooting - Troubleshooting email |
29/7/11 |
FAQ: I’m receiving email but can’t sendIf you can receive but not send email, the two most likely sources of the problem are firewalls and antivirus software. Categories: Troubleshooting - Troubleshooting email |
29/7/11 |
FAQ: Email causing disconnectionsIf you are sending or receiving a large email (eg. over 2000KB) using a Dialup connection you may find that your connection drops out after a period of time. Categories: Troubleshooting - Troubleshooting email |
29/7/11 |
FAQ: Spam settingsTraining the Orcon mail service to recognise spam Categories: Troubleshooting - Troubleshooting email |
29/7/11 |
FAQ: How do I reset my modem passwordIf you are unable to log into your Modem via the IP address you can reset the password back to the default. This is done via the Reset to Factory Defaults option. Categories: Troubleshooting - Troubleshooting Broadband |
29/7/11 |
FAQ: Why does my broadband drop out or disconnectIf you are experiencing Frequent Disconnections there may be a problem with your devices (modem, Filter, Cables) or a fault could be present on your line. Firstly you would need to do an Isolation test to determine whether or not it is any of your equipment. Once this is done and the problem is still there, give our Technical Support team a call on 0800 13 14 15 for further troubleshooting as we may have to report a Fault. Categories: Troubleshooting - Troubleshooting Broadband |
29/7/11 |
FAQ: How do I connect my modemWith your Orcon Modem you should also have an Installation manual included with it’s packaging detailing the setup. If you do not have the Installation Manual you can view it by clicking on the appropriate link below: http://www.orcon.net.nz/support/gfaq_page/downloadable_modem_installation_guides Categories: Troubleshooting - Troubleshooting Broadband |
29/7/11 |
FAQ: How to do a trace routeGo to http://www.youtube.com/watch?v=YiMCFQGS_AM Peak and off peak times and their impact on speed At certain times of day our network is busier, and speeds slow because of this. Think of it as rush hour on the internet. We do as much smart stuff as we can in the background to improve speeds, but unfortunately speeds slow at times, such as school holidays. Categories: Troubleshooting - Troubleshooting Broadband |
29/7/11 |
FAQ: Isolation Test – what is it, why do it, and how to do it.The purpose of an isolation test is to give an indication whether or not the Fault is caused by equipment inside the house. Categories: Troubleshooting - Troubleshooting Broadband |
29/7/11 |
FAQ: How do I set up my Orcon Mobile Datastick?PC and Mac user instructions for the Orcon Mobile Datastick Categories: Setting up - Mobile - Troubleshooting - Troubleshooting mobile |
29/7/11 |
FAQ: How Do I Set Up Email on my Orcon Mobile?Which Orcon mobile device do you have? • Nokia 2730 handset • Nokia 5030 handset • Nokia E71 handset • HTC Legend handset - http://www.youtube.com/watch?v=3E4PgyVITl0 • HTC Desire handset - http://www.youtube.com/watch?v=3E4PgyVITl0 • HTC Mini handset ------- http://www.youtube.com/watch?v=Zu-2w-WfU10 Categories: Setting up - Mobile - Product details - Mobile |
29/7/11 |
FAQ: Android appWe have released an Android app that lets you monitor your data usage. Categories: Setting up - Mobile - Product details - Mobile |
29/7/11 |
FAQ: How do I set up the iPhone app?Login to the Orcon Account application with the same username and password you use for the 'My Orcon' section of the Orcon website. Categories: Setting up - Mobile - Product details - Mobile |
29/7/11 |
FAQ: Checking your mobile usageAt some point, you'll no doubt want to view your calling, data, and text history. Categories: Product details - Mobile |
29/7/11 |
FAQ: What to do when you get your new SIM packStep 1: If you have a new phone, make sure you charge it completely before using it. Just to make sure you get the most out of your battery. Categories: Product details - Mobile |
29/7/11 |
FAQ: What happens if you are keeping your current numberYou’ll receive your SIM/phone via courier prior to your mobile activation date (emailed to you). We’ll email you when your SIM is with the courier so you can keep an eye out for it. Categories: Setting up - Mobile - Product details - Mobile |
29/7/11 |
FAQ: What happens if you are getting a new numberYou’ll receive your Orcon SIM via courier within the next 5 working days. It will arrive during the day, so make sure you look out for a courier collection card if you're not home. We will email you when your package is with the courier so you can keep an eye out for it. Categories: Setting up - Mobile - Product details - Mobile |
29/7/11 |
FAQ: What are your mobile charges?Purple: 69c/minute, 20c/txt, 50c/MB data Silver: 49c/minute, 20c/txt, 50c/MB data Gold: 39c/minute, 20c/txt, 50c/MB data Platinum: 39c/minute, 20c/txt, 50c/MB data Categories: Product details - Mobile |
29/7/11 |
FAQ: Voicemail instructionsTo set up Orcon voicemail, dial 789 and follow the instructions. Note: 789 won’t work for all customers (it depends what network you are on) . If 789 fails to let you access your voicemail, then dial 083210 and follow the instructions. You can also download a pdf copy of the guides below. Categories: Setting up - Setting up Genius - Phone - Product details - Phone |
29/7/11 |
FAQ: POP/IMAP settingsUsername: Categories: Setting up - Setting up email |
28/7/11 |
FAQ: Training the Orcon mail service to recognise spamIf you have an e-mail that is spam forward the e-mail as an attachment to the following email address: trainasspam @orcon.net.nz This updates the built in spam filters definition of what spam is, ensuring that you do not receive emails from this source again. By the same token, if you have emails that are being incorrectly classified as spam you can forward them as an attachment to the following email address - .(JavaScript must be enabled to view this email address) This will update the spam filters definition of what a valid email is. Please Note: You will need a few examples of the same email before the software will “whitelist” it To set your spam filtering settings please log into your account, select “My Services” from the menu on the left. Below this please click on “Email” and then on “”. Please keep in mind that the threshold scale has been set to 10 being the weakest spam filtering and 1 being the strongest. Care must be taken changing these settings as it can result in valid e-mails being marked as spam and deleted, depending on the settings. Categories: Setting up - Setting up email |
28/7/11 |
FAQ: Setting up emailSetting up email Categories: Setting up - Setting up email |
28/7/11 |
FAQ: Can I use my dial-up connection anywhere?You can use your Orcon dial-up connection from any phone line in New Zealand. The dial-up number (0867 55666) is treated as a local call, so you won't have to pay for a phone call if you are dialling from a standard residential phone line. You can also use your dial-up connection in Australia. You will need to change the number that you dial in on depending on where in Australia you are dialling up from. All you need to do is use the following dial-up number, and change your username so that it is in the following format: Username: [username]@roaming.orcon.net.nz Dial up number: 0198333820 Categories: Setting up - Setting up Dial-Up |
28/7/11 |
FAQ: What is the Orcon dial-up number?0867 55666 Categories: Setting up - Setting up Dial-Up |
28/7/11 |
FAQ: How do I set up my Dial-up connection?How do I set up my Dial-up connection? Categories: Setting up - Setting up Dial-Up |
28/7/11 |
FAQ: Setting up a Wireless networkWireless is simply an alternative method of connecting from your computer to your modem. Please refer to the PDF guides for modem specific information. Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: Installing ADSLPlease refer to our set-up guides (PDFs). Print them out at work or a friend’s place if you no longer have the original and you’ll be good to go! Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: Downloadable modem installation guidesDownloadable modem installation guides Categories: Setting up - Setting up Broadband - Download our guides |
28/7/11 |
FAQ: Our modems/ routersWe offer a range of Broadband routers: - Orcon Genius - Netcomm N14 - Orcon wireless modem - Netgear DM11Pv2 In the past Orcon offered the following modems: - Siemens 4200 - Siemens 6520 - Netcomm NB6 – same interface as Dynalink RTA1320 - Orcon HomeHub (Siemens Gigaset SX763) – still available for business connections - Orcon HomeHub (Dynalink RTA1025WE) Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: What do I need?Broadband Modem You will need a broadband modem to connect to the Orcon broadband network. If you currently have broadband with another provider, then your existing modem should be able to connect to Orcon broadband. We can also rent you a modem if that suits Broadband enabled phone line To allow you to talk and use the internet at the same time, your line needs to be set up to separate the voice and data components at your premises and the local telephone exchange. Line filter(s) To separate the voice and data streams coming over your phone line, you need to have a line filter installed which provides phone and internet jack points. This is automatically included if you go for a "Full Install", but for "Self Install" options you will need to purchase a line filter for each jack point you plug a device into. Note: not needed with Orcon Genius. Ethernet or USB-capable computer We generally recommend you have a 1Ghz or faster computer with an Ethernet networking card or USB port onboard to get the best out of the internet. Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: Do I need to buy any additional hardware?We offer free basic modem rental with most of our broadband plans. Or you can rent a wireless modem for just $5/month, or we can hook you up with Orcon Genius (free on some contracts). Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: Can I keep my old number when I switch over to LLU or Orcon Genius?Yes, if you are staying in the same house then we can move your old phone number over. However, if you're moving into a new local calling area that requires you to get a new number (such as if you're moving from Papakura to Ponsonby), then you won't be able to keep your old number. Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: Can I keep my existing phone number?Absolutely. Just don’t cancel it with your old provider before getting connected with us. You shouldn’t need to tell your old provider to cancel your number, we’ll move it over for you. Of course if you want a shiny brand new number we can do that for you too. Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: Are there any connection/set up fees?If you are an @home or @work broadband customer, and you sign up for a fixed term contract, we'll pick up the connection cost. If you want the flexibility of no fixed term, then we'll ask you to chip in $99 towards the installation. If you have more than 5 phone jacks, or a monitored home alarm you may need a full install ($149). If your house has never had a phone line in use or no active line for 3 months or more there may be a cost of $99 as well to get the phone line established. We will explain all this to you when you sign up. For other @work products like Fibre, prices vary. We will explain all this to you when you call us. Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: How long will it take to get my broadband connection set up?Typically your broadband connection will be enabled within five working days, but please allow up to 10 working days. Once you have joined you will receive an email from us with an approximate date you can expect your broadband connection to be enabled. Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: What contracts do I have to sign, and what is the minimum period?We have a number of options, depending on the plan you choose. If you choose a 12 month contract, and wish to leave, you'll need to pay $149 disconnection fee and return any equipment that Orcon owns. But - if you choose to take one of our popular no term contracts, then you only need to give us one month's notice. Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: What happens when I sign up?1. We will email you confirmation of your order details & a quick credit check is done. 2. Once we have processed your order we email you with a date we expect to have you connected (usually you will get this email 1-2 days later). 3. On connection date, your old provider is turned off and Orcon starts running your phone & broadband. You’ll get some simple, non technical instructions to help you get your Orcon broadband up and running. Of course if you need some more help one of our friendly suppport staff are just a phone call away. Categories: Setting up - Setting up Broadband |
28/7/11 |
FAQ: How do I transfer my account to another name?The current Account Holder just needs to contact us on 0800 13 14 15 and give permission for the New Account Holder to take over the Account and advise what date this change should take effect. The New Account Holder will then need to contact us to confirm the change and accept responsibility of the Account under the Orcon Terms and Conditions. Please note the current Account Holder will still be liable for the charges on the Account until the actual date that the services are transferred to the New Account Holder. This process can take 2- 7 working days to be completed. Categories: Billing and account - Managing your account online |
28/7/11 |
FAQ: Can you send me a printed invoice?Yes we can. There is no charge for this service. Just contact us via email or phone to request it. Categories: Billing and account - Managing your account online |
28/7/11 |
FAQ: What happens if I move house?If you move house you will need to have broadband removed from your old house and installed at your new place. We can take care of this for you, but you will need to give us at least 10 working days notice for us to transfer your Internet connection over with minimal hassle and delay. Note that if you were on one of our old plans that we’re no longer offering, you won’t be able to take that old plan with you. If you are on a contract with Orcon you will not be breaking your contract if you need to disconnect from your old house, provided you place an order for Orcon broadband to be installed at your new home. An installation fee may apply. Categories: Billing and account - Managing your account online |
28/7/11 |
FAQ: What are your toll and mobile charges?Local Calling Free local calling to land lines on all plans. Categories: Product details - Phone |
28/7/11 |
FAQ: How are the calls billed?Toll rates are rounded up to the nearest minute. For example, if you called somewhere for 2 minutes and 29 seconds, you will be charged for 3 minutes worth of calling. Categories: Product details - Phone |
28/7/11 |
FAQ: How To Call International Destinations From Your MobileCalling a landline? Just dial '+' or '00', followed by the country code, the city code (minus the first zero) and their local number. Calling a mobile? Just dial '+' or '00', followed by the country code, the mobile network code (minus the first zero) and then the mobile number. Texting Overseas? Just enter '+' or '00', followed by the country code, the mobile network code (minus the first zero) and then the mobile number. Receiving a TXT is always free Categories: Product details - Mobile |
28/7/11 |
FAQ: What To Do If You Lose Your PhoneYou can call us on 0800 13 14 15 and we will bar the phone from making calls. If you are sure the phone has been stolen and you're not going to get it back again we can get it black listed - which means it can never be used on an NZ network again. Call us to find out how to make this happen. Categories: Product details - Mobile |
28/7/11 |
FAQ: Roaming Charges & ActivationGlobal roaming is turned off by default. But whether you are heading overseas your Orcon Mobile SIM lets you roam easily. Categories: Product details - Mobile |
28/7/11 |
FAQ: Mobile DataMobile data is on by default for mobile phones and gets charged at $1 for the first 10MB per day and $0.50/MB thereafter (different charges apply for mobile broadband data sticks). A 1GB mobile data add on is available also. Go to http://www.orcon.net.nz/mobile/plans for Orcon's latest plans and data addons. Categories: Product details - Mobile |
28/7/11 |
FAQ: I am having trouble logging in to webmailIf you are having trouble logging in to webmail using the log in box in the top right corner of the website you should try logging in directly throught the webmail portal: http://www.mail.orcon.net.nz If you are still having problems you may have the wrong username or password. Call our helpdesk on 0800 13 14 15 and they will be able to set a new password once you have verified your identity. Categories: Product details - Email |
28/7/11 |
FAQ: How does Orcon Hosted Exchange work?Orcon Hosted Exchange works by storing all of your email, calendar, tasks and contacts information on our secure servers, which you can then access from any computer or PDA that has Internet capabilities. We use the highly stable Microsoft Exchange platform, which makes it a reliable system that you can trust. Categories: Product details - Hosting |
28/7/11 |
FAQ: Can I use Orcon email while overseas?You sure can. However there are a few small adjustments required. Categories: Product details - Email |
28/7/11 |
FAQ: Can I send spam from my Orcon email address?Don't even think about it! For more on what you can and can't do, please see our Terms and Conditions. Categories: Product details - Email |
28/7/11 |
FAQ: How is Hosted Exchange different from POP email from my ISP?Orcon Hosted Exchange has a lot more functionality than standard POP email. Unique features include: • The ability to access email and calendar functions anywhere there is an internet connection making working on the road or out of the office easier. • Shared calendar and emails for increased collaboration and efficiency. • Higher support levels and grade of service – This is a business grade product. • Higher level of Security - Data is stored on Orcon's servers, rather than just your local PC, safeguarding against loss of information. Categories: Product details - Hosting |
28/7/11 |
FAQ: How do I access my iSERVE webmail?If you were an iSERVE customer you are still able to access your iSERVE webmail at http://webmail.iserve.co.nz Categories: Product details - Email |
28/7/11 |
FAQ: Who is Orcon Hosted Exchange suitable for?Orcon Hosted Exchange is suitable for any sized business. As the system is completely scalable you can predict the costs on a per-employee basis. This takes the headache out of planning in-house mail server solutions, or outsourcing which can have snowballing costs. Categories: Product details - Hosting |
28/7/11 |
FAQ: What is Orcon Hosted Exchange?Orcon Hosted Exchange is a powerful mail device that allows access to email, calendar, tasks and contacts from anywhere in the world. Anywhere you have an Internet connection you can access the most up to date email and calendar information via Outlook Web Access. Categories: Product details - Hosting |
28/7/11 |
FAQ: Do I get an email address when I sign up to Orcon?Yes, all Orcon customers get a free mailbox with an @orcon.net.nz email address. Categories: Product details - Email |
28/7/11 |
FAQ: Ethernet servicesFor Ethernet services, please contact the business support team Categories: Product details - Hosting |
28/7/11 |
FAQ: How do I get a ‘custom’ email address with my own domain name?You will need to buy your own domain name and have a mailbox to point it at. Luckily we can sell you a domain name for as little as $36 per year, and our MailPlus mailboxes are perfect for receiving domain email, and at just $1.95 per month, a bargain! Categories: Product details - Domain names |
28/7/11 |
FAQ: How much does it cost to transfer my existing domain name?There is no charge for transferring your existing domain name to Orcon, however you will need to pay a new registration fee once it is transferred, regardless of how long your registration with your previous domain registrar has to run. Categories: Product details - Domain names |
28/7/11 |
FAQ: Can I buy a domain name for a period of longer than a year?Yes you can. If you would like to do this, please contact our Helpdesk on 0800 13 14 15, option 2. Categories: Product details - Domain names |
28/7/11 |
FAQ: Do you back up the Cloud servers?We do not backup the Orcon Cloud servers. Categories: Product details - Hosting |
28/7/11 |
FAQ: How much space does each server come with?All servers come with a minimum of 15GB of disk allocated. If you require more space you can add Cloud files to your server for off server storage. Categories: Product details - Hosting |
28/7/11 |
FAQ: How long before I can use my server?The server is provisioned almost instantly. Once it’s provisioned, it only needs to boot and then you can get access to it via the VNC interface, or you can shell directly to it. Categories: Product details - Hosting |
28/7/11 |
FAQ: How do I adjust my spam filter settings?Adjusting the level of spam protection on your Orcon email account is easy, just follow these simple steps: Categories: Product details - Email |
28/7/11 |
FAQ: Can I automatically turn the server on or off?Using the power schedule tools provided, you can turn on or off your server to your own schedule. You can also request the system to notify you via e-mail when these actions occur as a success or failure. Categories: Product details - Hosting |
28/7/11 |
FAQ: How is Cloud Computer use billed?We bill on a per hour basis for each of the components you are using. Usage is rounded up to the nearest hour. Categories: Product details - Hosting |
28/7/11 |
FAQ: What does standby mean?Depending on your use for a Cloud computer, you might find that you don't actually need to have it running at all times. That’s the major benefit of Orcon’s Cloud computing - you don't pay for a server 24/7 if you’re not using it! Categories: Product details - Hosting |
28/7/11 |
FAQ: Will you be adding more sites to the O Zone?Yes, we do intend to add more sites to the O Zone over time. Categories: Product details - Ozone |
28/7/11 |
FAQ: What can I do with my Cloud computer?A Cloud computer is the same as any other server you might want to use. You could use it simply as a web server, mail server, LAMP server or DB server. The difference is that you only pay for your usage. Categories: Product details - Hosting |
28/7/11 |
FAQ: How long does it take for an Orcon Cloud to become available?They’re available as soon as you configure your Cloud. Each update you make is also comes into effect immediately. Charging starts as soon as you activate your Cloud but when you put your cloud into standby mode the charges reduce. Categories: Product details - Hosting |
28/7/11 |
