FAQ: How much does overage on my Mobile Data Stick cost?
On a mobile data stick any data used beyond your included data is charged at $0.50/MB.
Categories: Mobile - Pricing -
My Orcon Customer Zone
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Mobile articles
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Wed 29 Aug 12
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Thu 22 Sep 11
FAQ: Setting up Hosted Exchange on your iPhone
How to set up Hosted Exchange on your Apple iPhone.
Categories: Mobile - Setting Up Mobile - Other - Hosting -
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Tue 6 Sep 11
FAQ: How do I access voicemail on my mobile?
To access your voicemail dial 230 from your mobile (20 cents per call) or 020 1230123 from another phone (standard calling charges apply).
Categories: Mobile - Using Your Mobile -
- Mon 8 Aug 11
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Thu 4 Aug 11
FAQ: How do I enable data services on my mobile?
How do I enable data services on my mobile?
Categories: Mobile - Setting Up Mobile - Using Your Mobile -
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Fri 29 Jul 11
FAQ: How do I set up my Orcon Mobile Datastick?
PC and Mac user instructions for the Orcon Mobile Datastick
Categories: Mobile - Setting Up Mobile -
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Fri 29 Jul 11
FAQ: How do I set up email on my Orcon mobile?
Which Orcon mobile device do you have? • Nokia 2730 handset • Nokia 5030 handset • Nokia E71 handset • HTC Legend handset - http://www.youtube.com/watch?v=3E4PgyVITl0 • HTC Desire handset - http://www.youtube.com/watch?v=3E4PgyVITl0 • HTC Mini handset ------- http://www.youtube.com/watch?v=Zu-2w-WfU10
Categories: Mobile - Setting Up Mobile - Using Your Mobile -
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Fri 29 Jul 11
FAQ: How do I set up the Android app?
How to install and set up the Android based Orcon Usage App
Categories: Mobile - Setting Up Mobile -
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Fri 29 Jul 11
FAQ: How do I set up the iPhone app?
Login to the Orcon Account application with the same username and password you use for the 'My Orcon' section of the Orcon website.
Categories: Mobile - Setting Up Mobile -
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Fri 29 Jul 11
FAQ: How do I check my mobile usage?
At some point, you'll no doubt want to view your calling, data, and text history. This is easily done through My Orcon
Categories: Mobile - Using Your Mobile -
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Fri 29 Jul 11
FAQ: What to do when you get your new SIM pack
Step 1: If you have a new phone, make sure you charge it completely before using it. Just to make sure you get the most out of your battery.
Categories: Mobile - Setting Up Mobile -
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Fri 29 Jul 11
FAQ: What happens if you are keeping your current number
You’ll receive your SIM/phone via courier prior to your mobile activation date (emailed to you). We’ll email you when your SIM is with the courier so you can keep an eye out for it.
Categories: Mobile - Setting Up Mobile -
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Fri 29 Jul 11
FAQ: What happens if you are getting a new number
You’ll receive your Orcon SIM via courier within the next 5 working days. It will arrive during the day, so make sure you look out for a courier collection card if you're not home. We will email you when your package is with the courier so you can keep an eye out for it.
Categories: Mobile - Setting Up Mobile -
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Fri 29 Jul 11
FAQ: What are your mobile charges?
Orcon mobile usage for calling, texts and data are included in here.
Categories: Mobile - Pricing -
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Thu 28 Jul 11
FAQ: How can I call international numbers from my mobile?
Whether you're calling a landline or mobile, or sending a text to an overseas number, you'll need the recipient's international calling code, a '+' or '00' followed by their phone number (minus the leading 0)
Categories: Mobile - Using Your Mobile -
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Thu 28 Jul 11
FAQ: What To Do If You Lose Your Phone
You can call us on 0800 13 14 15 and we will bar the phone from making calls. If you are sure the phone has been stolen and you're not going to get it back again we can get it black listed - which means it can never be used on an NZ network again. Call us to find out how to make this happen.
Categories: Mobile - Using Your Mobile -
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Thu 28 Jul 11
FAQ: Roaming Charges & Activation
Global roaming is turned off by default. But whether you are heading overseas your Orcon Mobile SIM lets you roam easily.
Categories: Mobile - Setting Up Mobile - Pricing - Using Your Mobile -
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Thu 28 Jul 11
FAQ: What are my options for data on my Orcon Mobile?
Mobile data is on by default for mobile phones and gets charged at $1 for the first 10MB per day and $0.50/MB thereafter (different charges apply for mobile broadband data sticks). A 1GB mobile data add on is available also. Go to http://www.orcon.net.nz/mobile/plans for Orcon's latest plans and data addons.
Categories: Mobile - Pricing -
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Thu 28 Jul 11
FAQ: What are the Orcon Mobile international calling rates?
International Voice Calling Rates
Categories: Mobile - Pricing -
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Thu 28 Jul 11
FAQ: What To Do If You Lose Your Phone
You can call us on 0800 13 14 15 and we will bar the phone from making calls. If you are sure the phone has been stolen and you're not going to get it back again we can get it black listed - which means it can never be used on an NZ network again. Call us to find out how to make this happen.
Categories: Mobile - Using Your Mobile -
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Fri 22 Jul 11
FAQ: Android usage app
We have released an Android app that lets you monitor your data usage.
Categories: Broadband - Data + Usage - Mobile - Using Your Mobile -
20/05/13 8:44 am
Some customers in the Howick area may currently be experiencing a loss of service. Engineers are investigating.
