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	Rating	Date
FAQ: What does wiring and maintenance insurance cover? A description of what Orcon's wiring and maintenance insurance covers. Categories: Phone		2/9/09
Tutorial: Call Forwarding (Orcon+): How to enable/disable Call Forwarding How to enable/disable call forwarding on the Orcon+ network. Categories: Phone		8/6/09
Glossary: Caller ID Ever had one of those calls where you just wish you knew who was calling before you picked up the phone? Well that’s what Caller ID is for! With caller ID the number of the person who is calling you is displayed on your caller ID display, allowing you to check it before you answer it. Most modern cordless phones come with a display that will display caller IDs. Otherwise you are able to purchase them separately. No more answering pesky calls from your ex or mother-in-law! Categories: Phone Tags: caller id - phone - smartphone		23/10/08
Glossary: Call Minder Call minder is like having an answering machine, but without the pesky blinking machine in the hallway. Who needs the machine when you can check your messages over the phone! Categories: Phone Tags: call minder - phone - smartpone		23/10/08
Glossary: Call Waiting Call waiting enables you to be notified of an incoming call via a series of beeps when you’re on the line to someone else. Categories: Phone Tags: call waiting - phone - smartphone		23/10/08
Glossary: VOIP This stands for Voice Over Internet Protocol – Which basically means you can make phone calls over your Internet connection. Categories: Phone Tags: broadband - internet - ip - phone		23/10/08
Tutorial: Voicemail user guide (Orcon+): How To Check Your Voicemail Categories: Phone Tags: call waiting - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): Oops… I Deleted a Message by Mistake Categories: Phone Tags: call minder - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): How To Turn Call Minder On and Off Categories: Phone Tags: call minder - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): Saving Your Messages Categories: Phone Tags: call minder - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): Listening to your messages Categories: Phone Tags: call minder - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): Setting the Number of Rings Categories: Phone Tags: call minder - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): Recording Your Mailbox Name Categories: Phone Tags: call minder - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): Recording Your Personal Greeting Categories: Phone Tags: call minder - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): Choosing your PIN number Categories: Phone Tags: call minder - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): Protect Your Privacy With a Personal PIN Categories: Phone Tags: call minder - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): Opening Your Mailbox For The First Time Categories: Phone Tags: call minder - line - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers): Call Minder Basics Categories: Phone Tags: call minder - phone - voicemail		22/10/08
Tutorial: Call minder user guide (for non-Orcon+ customers) Categories: Phone Tags: call minder - line - orcon+ - phone - voicemail		22/10/08
FAQ: What happens if there is a fault on my Orcon Homeline? Categories: Phone Tags: fault - help - homeline - phone line - support		22/10/08
FAQ: Will my phone number change with Orcon Homeline? Categories: Phone Tags: calling - homeline - line - phone - phone number - tolls		22/10/08
FAQ: Is switching to Orcon Homeline difficult? Categories: Phone Tags: homeline - line - phone		22/10/08
FAQ: What are your toll rates? Categories: Phone Tags: calling - phone - rates - tolls		22/10/08
FAQ: I currently have other services on my line, can I keep these? Categories: Phone Tags: call minder - call waiting - caller id - homeline - line - phone - smartphone		22/10/08
FAQ: Who will send me a bill? Categories: Phone Tags: bill - billing - calling - invoice - phone		22/10/08
FAQ: What are Call Waiting/Call Minder/Caller ID? Categories: Phone Tags: call minder - call waiting - caller id - line - phone - smartphone		22/10/08
FAQ: Is local calling still free with Orcon Homeline? Categories: Phone Tags: calling - line - local calls - phone - tolls		22/10/08
FAQ: Are any services incompatible with Orcon Tolls? Categories: Phone Tags: calling - line - phone - tolls		22/10/08
FAQ: What is Orcon Homeline? Categories: Phone Tags: homeline - line - phone		22/10/08
FAQ: How do I sign up for Orcon Tolls? Categories: Phone Tags: calling - phone - tolls		22/10/08
FAQ: How are the calls billed? Categories: Phone Tags: billing - calling - phone - tolls		22/10/08
FAQ: How does capped calling work? Categories: Phone Tags: calling - phone - rates - tolls		22/10/08
FAQ: Are your calling rates peak or off peak rates? Categories: Phone Tags: calling - phone - rates - tolls		22/10/08
FAQ: What kind of phone do I need for Call Waiting? Categories: Phone Tags: call waiting - phone - smartphone		21/10/08
FAQ: How do I turn off Call Waiting? Categories: Phone Tags: call waiting - phone - smartphone		21/10/08
FAQ: How does call waiting work? Categories: Phone Tags: call waiting - phone - smartphone		21/10/08
FAQ: What is call waiting? Categories: Phone Tags: call waiting - phone - smartphone		21/10/08
FAQ: What is the Orcon Helpdesk phone number? Categories: Phone - General Tags: contact - help - helpdesk - support		21/10/08
FAQ: What are the Orcon Helpdesk operating hours? Categories: Phone - General Tags: help - helpdesk - hours - support		21/10/08
FAQ: Can I keep my old email address from my previous Internet provider? Categories: Broadband - Phone Tags: broadband - dial up - email		20/10/08
FAQ: Can I get my old number back if I chose to change it to an Orcon number? Categories: Phone Tags: phone line		20/10/08
FAQ: Can I get a brand new Orcon phone number when I switch over to the Orcon+ network? Categories: Phone - General Tags: phone line		20/10/08

Network status

20/03/10 11:54 am- Unscheduled Outage: Domain Name Server 1 outage

(Resolved)

Customer support

Jack Deehan, Customer Experience Specialist

Phone articles

Search the Knowledge base

FAQ: What does wiring and maintenance insurance cover?

Tutorial: Call Forwarding (Orcon+): How to enable/disable Call Forwarding

Glossary: Caller ID

Glossary: Call Minder

Glossary: Call Waiting

Glossary: VOIP

Tutorial: Voicemail user guide (Orcon+): How To Check Your Voicemail

Tutorial: Call minder user guide (for non-Orcon+ customers): Oops… I Deleted a Message by Mistake

Tutorial: Call minder user guide (for non-Orcon+ customers): How To Turn Call Minder On and Off

Tutorial: Call minder user guide (for non-Orcon+ customers): Saving Your Messages

Tutorial: Call minder user guide (for non-Orcon+ customers): Listening to your messages

Tutorial: Call minder user guide (for non-Orcon+ customers): Setting the Number of Rings

Tutorial: Call minder user guide (for non-Orcon+ customers): Recording Your Mailbox Name

Tutorial: Call minder user guide (for non-Orcon+ customers): Recording Your Personal Greeting

Tutorial: Call minder user guide (for non-Orcon+ customers): Choosing your PIN number

Tutorial: Call minder user guide (for non-Orcon+ customers): Protect Your Privacy With a Personal PIN

Tutorial: Call minder user guide (for non-Orcon+ customers): Opening Your Mailbox For The First Time

Tutorial: Call minder user guide (for non-Orcon+ customers): Call Minder Basics

Tutorial: Call minder user guide (for non-Orcon+ customers)

FAQ: What happens if there is a fault on my Orcon Homeline?

FAQ: Will my phone number change with Orcon Homeline?

FAQ: Is switching to Orcon Homeline difficult?

FAQ: What are your toll rates?

FAQ: I currently have other services on my line, can I keep these?

FAQ: Who will send me a bill?

FAQ: What are Call Waiting/Call Minder/Caller ID?

FAQ: Is local calling still free with Orcon Homeline?

FAQ: Are any services incompatible with Orcon Tolls?

FAQ: What is Orcon Homeline?

FAQ: How do I sign up for Orcon Tolls?

FAQ: How are the calls billed?

FAQ: How does capped calling work?

FAQ: Are your calling rates peak or off peak rates?

FAQ: What kind of phone do I need for Call Waiting?

FAQ: How do I turn off Call Waiting?

FAQ: How does call waiting work?

FAQ: What is call waiting?

FAQ: What is the Orcon Helpdesk phone number?

FAQ: What are the Orcon Helpdesk operating hours?

FAQ: Can I keep my old email address from my previous Internet provider?

FAQ: Can I get my old number back if I chose to change it to an Orcon number?

FAQ: Can I get a brand new Orcon phone number when I switch over to the Orcon+ network?