What will I need?

Orcon will take care of everything that you need to get up and running with broadband in your home or office. Whether you are new to broadband, or the head of emerging technologies at So Amazingly Technical You Haven’t Heard of Us Co.

1) Broadband Installation (if you don’t already have broadband)

You are going to need a connected telephone line, and you will need to have Broadband ‘enabled’ on this phone line. Enabling broadband on a telephone is a black art, so much so there are only a handful of people that could ever be trusted to do it.
There are two flavours of ‘enabling’: a self-install, and a full-install.

Self-Install

Contrary to what a self-install sounds like this doesn’t actually mean that you have to make your own way down to the exchange and figure out how to set up broadband on your own phone line. Instead, a technician is sent off to your local telephone exchange to enable broadband on your line. The bit you have to do is plug the cable of any piece of equipment accessing the phone line (e.g. phones, Sky decoders, fax machines) into a line filter before you plug it in to the telephone jack point.

Full-Install

The same friendly technician that visited your exchange in the ‘self-install version’ also ends up visiting your house (before he heads to the exchange) to complete some physical wiring. This means you will not need to use line filters.

A full-install is recommended or even necessary in some situations such as if you have a monitored alarm, Sky Digital, a PABX, or more than 5 active phone jacks. If you are not sure if you need a full install please get in touch with us.

Already have broadband with someone else?

If you already have fixed line broadband through another provider you can switch to Orcon at no charge, because we all make mistakes from time to time. 

2) DSL Modem

To get broadband you need a broadband modem. If you are on the Orcon+ Network, you will need an ADSL2+ compatible modem in order to get the most out of your connection. All Orcon Broadband plans come complete with the option of the free rental of a single port (ADSL2+ compatible) modem. You also have the option to rent an awesome Orcon Homehub for a nominal fee.

3) DSL Line Filter(s)

Line filters split the traffic on the phone line into voice (to your phone) and data (to your computer). All the Orcon supplied modems come complete with 1 line filter. You will need a phone line filter for each phone jack point that you have something plugged into in your house. These are pretty inexpensive, and the easiest place to get them is usually your local computer hardware store.