FAQs
Do you restrict bandwidth or throttle peer to peer (P2P) traffic?
On all plans we do not throttle or restrict the bandwidth available to any specific application or type of traffic.
We have implemented a layer 7 quality of service (QOS) appliance which prioritizes latency sensitive traffic and traffic the most common types of traffic (HTTP - web surfing, VOIP, gaming, email) above other traffic, particularly peer to peer.
This means that if the network is experiencing very high load then quality of service is maintained for the types of traffic that need it the most. Peer to peer program users may notice a small reduction in the speeds obtainable for that period of peak traffic.
Note that this traffic management only applies to international traffic. We do not generally shape domestic traffic unless there is threat to network stability.