Orcon

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Add Data and Calling Options

  1. Account Login1 of 4
    Log me in!

    Staff/Reseller Login


    Retrieving plan details

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    Error retrieving your account details

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    Call our contact centre on 0800 13 14 15 if the problem persists, or try again later.

    You are a rural customer

    Unfortunately we cannot action plan changes online for rural customers.

    Please call our contact centre on 0800 13 14 15 to change your plan features.

    No active services

    There are no active services on your account.

    Please call us on 0800 13 14 15 or you can check out our great new plans. Thanks!

    You are not an Orcon Residential Customer

    Either you are not an residential customer or there is a credit issue with your account.

    Please call our contact centre on 0800 13 14 15 to change your plan features.

    You are on a promotional plan

    We’re unable to action your plan change.

    Please call us on 0800 13 14 15 and let us know you have a Promotional plan and and we’ll make your changes for you.

    Cannot locate your account - please check your username/password

    If you already have an Orcon account, please enter your username and password in the textboxes provided.

    If you’ve already got an Orcon account but don’t remember your username and password, please give our contact centre a quick call on 0800 13 14 15.

    You are not on a Genius or Orcon@Home plan

    Please call our contact centre on 0800 13 14 15 to change your plan features.

  2. Select Plan Features2 of 4

    Your existing plan details are shown below. Please select your plan changes, which will take effect from your next billing cycle.

    1. 1. BASE PLAN

    2. 2. DATA

      Your current monthly data cap is: 5GB

      We’ve improved our data options to save you money.

      slide to change data amount
      0GB monthly data transfer
      Important notice! We can see that you are on a $70 base Genius plan. Changing your data cap will move you to the $75 base plan, and you won’t be able to move back to the $70 plan later. So please ensure your new selection is a better deal (we are sure it will be – the new data plans are really good!) before proceeding.

    3. 3. ADD-ONS

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      +$13/Month

    4. 4. VOICEMAIL OPTIONS

    Reset Changes Next
  3. Confirm Changes3 of 4

    Please review your new plan features (as shown above on the right).

    YOUR SERVICE CHANGES WILL NOT TAKE EFFECT UNTIL NEXT 23rd OF THE MONTH; IE. NEXT BILL

    Note: This will replace any current pending plan change requests.


    Submitting plan changes

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  4. Complete4 of 4

    Request Submitted

    Your request id is: 0

    We’ll email you when your plan change is complete. As always if you have any questions feel free to call us on 0800 13 14 15.

    Request Failed

    Plan Change in Progress

    There is already a plan change in progress. Please call us on 0800 13 14 15 to complete your plan changes.

    Request Failed

    There was a problem processing your request. Please call us on 0800 13 14 15 to complete your plan changes.

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