Terms and Conditions
Calling Plans
Written by Administrator
Thursday, 17 April 2008
13.1 A toll call is any call you make that is not a local call (e.g. national, international and calls to mobile phones). All Orcon toll calls are subject to a one minute minimum charge. Calls longer than one minute duration are rounded up to the next minute.
13.2 You are responsible for any charges incurred on your Orcon account for toll calls. This includes unintentional or unauthorised dialed numbers.
13.3 Some malicious software or viruses can lead to toll calls being made automatically on your line. It is your responsibility to make sure you have sufficient security to meet your needs.
13.4 Orcon calling plans are available to residential customers only and Orcon reserves the right to immediately cancel your plan if Orcon believes you are using the product for a business or reselling the product.
13.5 There is a one monthly billing cycle minimum term on all Orcon plans.
13.6 When you agree to subscribe to an Orcon calling plan you must purchase the service for at least one monthly billing period. This means if you cancel your order as soon as it is placed, you must still pay for the entire monthly billing period together with any early disconnection fee that may apply.
13.7 National Calling Zone is a plan which allows for an unlimited number of calls to New Zealand landlines. Calls on this plan are free for up to 1 hour. After an hour’s duration the standard per minute rates advertised on the Orcon website apply.
13.8 International Calling Zone is a plan which allows for an unlimited number of calls to one of the 15 Orcon International Calling Zone destinations. These destinations can be found on the Orcon website. Calls are free for up to 1 hour, after the hour standard per minute rates advertised on the Orcon website apply. The International Calling Zone Plan is for calls to direct dial landlines only and does not include special services calls. These are calls to a service provider in the chosen International Calling Zone which are toll free in that Zone but which are charged at a specific rate per minute when called from New Zealand.
13.9 The Mobile Calling Plan allows for 100 minutes to be used for landline to New Zealand mobile calls and these must be used within one monthly billing period. Once the 100 minutes have been used, standard retail rates apply. Unused minutes cannot be carried over into the next billing period.