Terms and Conditions

Wiring and maintenance

Written by Administrator

Thursday, 17 April 2008

8.1 Orcon's wiring and maintenance service is an optional service which covers the cost of fixing, during normal fault service hours, most faults in the telephone sockets and wiring inside your home which are covered by the service. This service covers:

• Telephone sockets and wiring which meet and are installed to our specifications
• Wiring inside your home, but not external wiring to another building on your premises
• The service does not cover equipment attached to sockets such as extension cables or socket adapters
• Moving, adding or changing sockets which are not faulty is not covered by this service.
• If we need to replace a socket to fix a fault we will replace it with an item from our product range which is similar. If you have a replacement item you would like us to install instead we will install it providing it meets with our requirements

8.2 Orcon's wiring and maintenance service does not cover you:

• In the event that you do not meet your responsibilities relating to our network and equipment supplied by us set out in Orcon’s terms and conditions
• If the fault is caused by deliberate or malicious actions
• If the fault is caused by other wiring or equipment in your home.

Last Updated Thursday, 17 April 2008

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